Privacy Policy

1. Introduction

GraniteAi ("we," "us," or "our") is committed to protecting the privacy of our clients and their users. This Privacy Policy explains how we collect, use, and safeguard information across the bespoke AI applications and software solutions we build.

2. Information Collection

Depending on the specific engagement, we may collect or process:

• Client business data required for AI model training or configuration.
• User interaction data within the custom applications we build.
• Contact information for project management and support.
• System logs and performance data for maintenance and optimization.

3. Data Usage

Information is used exclusively to:

• Deliver and maintain custom AI and software solutions.
• Improve system accuracy and performance.
• Provide technical support and security monitoring.
• Comply with legal and enterprise security requirements.

4. Data Security

We implement enterprise-grade security measures to protect data, including encryption in transit and at rest, secure API management, and rigorous access controls. Our systems are built with security-by-design principles to meet the high standards of enterprise accounts.

5. Third-Party Services

Our solutions often integrate with enterprise platforms (e.g., Salesforce, AWS, OpenAI). Data processing by these third parties is governed by their respective privacy policies and our enterprise data processing agreements.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at guru@graniteai.co.